Services

Infrastructure Business Support

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 Client-Server, distributed computing, e-commerce, web, object-oriented, and mainframe. Managed IT Services, Virtual Infrastructure Support, Remote Maintenance & Business Continuity development. Overall IT costs management and improvement.

Functional Areas

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 Banking, Financial Services, Insurance, Information Security, Health Care; Health and Human Services, Public Sector; Distribution, Manufacturing, Retail, Warehousing, and Telecom. 

Business Services

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We strongly believe that quality assurance is an integral part of the entire software development process - monitoring and improving the process, making sure that any agreed-upon standards and procedures are followed, and ensuring that problems are found and dealt with.

Infrastructure business support

Dedicated Staff

 With software managed services, our engineers are assigned to a particular client. Engineers are not allocated to other projects or accounts. Your team’s know-how will help reduce risks along the way and will remain intact over the life cycle of our services. 

On Time Support

Business departments like Legal, Accounting and IT are complex, rapidly changing and require very specialized expertise.   Missteps can be costly, but the right skill set can make all the difference.  Our Managed Services expands our clients’ technical depth with our broad range of skills on an “as needed” basis that would be otherwise cost prohibitive.    Additionally, our services can reduce or eliminate costs associated with recruiting, staffing, training and turnover for additional IT staff.   Vacations, sick leave, emergencies, the impact of all of these challenges are minimized. 

Oversight & Control

Our team of engineers quickly integrate themselves with your team’s processes and report to your team’s management and participate actively in daily meetings and progress reports. 

Time Saving

 Comply with your deadlines and put our round the clock recruitment process to work for your team. Find the right professionals to add to your team in less time. 

Expertise

 

We rigorously test for logical/mathematical reasoning skills, technical ability and soft skills in our interview process. Only those engineers who score highly across each of these areas are presented to our clients.

Goal Achievement

 We work with our clients to translate their organizations vision and commitment to quality into a framework of structured processes and tools that that will support these goals. 

Business Processes

Life Cycle Delivery Model

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The methodology we follow s during the development life cycle ensures active client involvement at every step of the process.


The following stages make up in our methodology:

  • Business Modeling
  • Requirements
  • Analysis & Design
  • Implementation
  • Test
  • Deployment

The six core process workflows for development, delivery and support are as follows:


Business Modeling:

Document business processes using business use cases. The business use cases are analyzed to understand how the business should support the business processes. This is documented in a business object model. This step is optional for some projects.


Requirements:

Describe what the system should do and allow the developers and the client to agree on that description. To achieve this we elicit, organize and document the required functionality and constraints. A vision document is created and stakeholder needs are elicited. Use cases are identified to represent the behavior of the system. The use cases function as a unifying thread throughout the system development cycle. The same use case model is used during requirements capture, analysis, & design and testing, The deliverable at the end of this phase is the Functional Requirements Specifications document.


Analysis & Design:

Determine how the system will be realized in the implementation phase. Analysis & Design results in a design model. The design model serves as an abstraction of the source code. The design model consists of design classes and design subsystems with well defined interfaces, representing what will become components in the implementation. The deliverable at the end of this phase is the System Requirements Specification document.


Implementation - the system is realized through the implementation of components.

The purpose of this workflow is:

  • To define the organization of code, in terms of implementation subsystems
  • To implement objects and classes in terms of subsystems
  • To test the developed components as units
  • To integrate the results produced by individual implementers (or teams) into an executable system


Test

The purpose of this workflow is:

  • To verify the integration between components
  • To verify the proper integration of all components
  • To verify that all requirements have been correctly implemented
  • To identify and ensure defects are addressed prior to the deployment of the software


Deployment - successfully deliver the project to the end user.

Main activities include:

  • Installation
  • Support
  • Planning and conducting beta tests
  • Formal acceptance


Typically, the deliverables at the end of the deployment include prototype, application source code, user manuals and support documentations.

Manufacturing business support

Expand your footprint

 

Our team brings its deep technical experience and end-to-end delivery capability to major players in the Manufacturing Industry offering them new ways to compete and win in the New Economy. We are committed to turning business opportunities into successful results in this evolving industry. Our services help you focus on the right opportunities and execute flawlessly.

  • Custom Application Development
    • Enterprise Application Integration (EAI)
    • Billing, Pricing and Contract Management Systems
    • Web portals & web based services
  • Package Implementation Services
    • Enterprise Resource Planning Solutions
      • SAP, BAAN, Oracle, Peoplesoft, Hyperion
    • Customer Relationship Management Systems
      • Clarify, Vantive, Siebel
    • Trouble Ticket Management Systems
      • Remedy , ConnectWise, Zendesk etc.
  • Offshore Services
    • Offshore Application Management (Application Development, Production support and System Enhancement, Operations and Infrastructure Support, Help Desk Support)
    • Business Process Outsourcing Services (Call center, claims etc.)
  • Performance Improvement and Bench Marking Services
  • Automation and Deployment Services
  • Architecture and Design Services
  • Workflow Management Services
  • Outputs Management and Reporting Services

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